CT Solutions is a global leader of solutions for Nortel or Avaya contact centres that enable superior customer service and maximise efficiency. PureCT Server is the platform behind the promise. Our professional services team is the strength behnd the promise.

NEW Mobile Recording In light of the pending regulations from the Financial Regulator, in the UK, Norway Ireland and other countries, CT Solutions are pleased to announce Call Recording for Mobile Phones. This system routes all mobile phone conversations through your in-house call recording system. In addition the system will record other data traffic such as SMS, Email and MMS. Read more...
Latest press release: CT-Solution’s compliant DialogSafe is set to improve the troubled banking sector...


NEW Q Buddy Q Buddy is a Visual IVR system that can result in a doubling of the number of callers to your Call Centre that use self-service. This means less, and shorter calls coming through to your agents. Using Q Buddy, many more transactions can be put on self-service. Click here for more...