More than 120,000 customers experience improved service through PureCT... ...find out how.

By Sector

Financial

Financial Services companies bank on PureCT for efficient collections, improved customer service and stronger customer retention...more

Telecomms

Ring up larger profits while improving customer service, retain more customers and get new customers with the intelligence of PureCT Server...more

Utilities

Get more from every customer contact, increase productivity and reduce costs with PurtCT Server...more

Media

Service multiple channels with the best customer service on a 24x7 basis with PureCT Server...more

Outsourcers

Quickly set up high quality call centres to provide superior service at a low cost...more

Travel

High flyers reduce costs while providing 24x7 access and premium service for premium customers...more


-----------------------------------------------------------------------------------------------------

By Solution

Inbound

Eliminate traffic peaks, get better data, reduce the cost of every call...more

Outbound

Make more calls with less resources, blend inbound and outbound...more

Help Desk

Give premium service to premium customers, manage fault situations...more

By Solution

Inbound

Eliminate traffic peaks, get better data, reduce the cost of every call...more

Outbound

Make more calls with less resources, blend inbound and outbound...more

Help Desk

Give premium service to premium customers, manage fault situations...more

Self Service

Give customers self service options they will welcome...more

Training

Training on PureCT and Avaya systems...more

Custom Solutions


PureCT Options that fit your specific requirements...more



Solution Spotlights
                             




PureCT SimpleDial and PureCT Callbacks Q4U are now Avaya Compatible certified. ...more
                                      
Bravida and CT Solutions partner to improve customer service at UPC with PureCT Callback Q4U....more
                                     
Vertex give large betting client the “nod” with PureCT from BT and CT Solutions....more


    Privacy Statement  |  Legal Notice                                                                                                1999-2005 CT Solutions Ltd. All rights reserved