PureCT, AACC, and CS1000 training solutions.

The Telecom Academy's workshops are designed to be as flexible as possible enabling you to get the most benefit from your investment in call centre technology. These workshops cover all aspects of Avaya’s AACC and CS1000 products.

Our objective is to give you the knowledge and expertise to get the most out of your call centre and telephony systems. Because you have made significant investments in products and technology, good business sense requires you to maximise this investment – yielding the best possible productivity and customer service.

Our training programme has been developed in close collaboration with leading contact centres, so you know it will meet your most demaniding needs.


-------------------------------------------------------------------------------------------------

Training Courses

Download the full catalog
PDF
DOC (Word)

The Telecom Academy
Our training is provided by our training subsidary, The Telecom Academy...open site


-------------------------------------------------------------------------------------------------

Training Courses

Download the full catalog
PDF
DOC (Word)

The Telecom Academy
Our training is provided by our training subsidary, The Telecom Academy...open site



-------------------------------------------------------------------------------------------------


                   Solutions Finder


        Sectors

        Financial
        Telecomms
        Utilities
        Media
        Outsourcers
        Travel
        Solutions

        Inbound
        Outbound
        Help Desk
        Self Service
        Training
        Custom Solutions


   Privacy Statement  |  Legal Notice                                                                                                1999-2005 CT Solutions Ltd. All rights reserved