PureCT™ Server is a comprehensive suite of productivity tools which help contact centres improve customer experience, enhance agent performance, and manage operational costs more effectively. PureCT’s modular design enables you to meet your current business needs, and to meet your future needs by simply enabling additional options.

PureCT™ Server Options range from robust inbound tools, to sophisticated dialling and session management for outbound call centres. These enhance your call centre platform and reduce your operational costs, while giving you superior customer service.

PureCT™ Server has been specifically designed to be the perfect companion for your NORTEL Symposium or Meridian Call Centre. PureCT™ Server is built using advanced WebService and Computer Telephony technologies and is an evolving product that will pay for itself in months.

PureCT™ Server is designed to improve the productivity and effectiveness of your agents, reduce costs and provide the clear information you need to manage the growth of your business. Our products are based on industry standard platforms to insure ease of implementation and long term supportability: the key to a positive return on your investment.