PureCT SimpleDial gives productivity improvements in 3 ways

        1. Automated dialling and call result reporting -

            SimpleDial automatically dials the calls so your agents spend no time manually dialling.             Furthermore, SimpleDial will automatically move onto the next call in the event of busy or no             answer so agents spend more time actually talking to prospects. SimpleDial also includes a client             for agents to record call results and manage callbacks. This client is specifically designed to be             simple to use while dramatically improving productivity.

         2. Automated management reports and data archive -

            Gathering statistics and reports on outbound campaign is no longer a chore with SimpleDial. The             system logs every call and every event so you have more than enough data on the campaigns,             right down to agent and call level. SimpleDial includes a suite of reports that will meet all your             reporting needs.

        3. Improved agent retention -

            Agents who have to manually dial their own calls and deal with a large number of busy and no             answers fast become bored. SimpleDial means that agents spend more time talking to customers             and are thus more challenged. Depending on your organisation, this might also mean more             commission based on higher success rates per agent.

Next, read about the Fast ROI of SimpleDial.