Salesforce CTI
in your Contact Center

CT EaziPopper:
Screen Pop and Click-To-Dial.

A Salesforce - Avaya - CT Solutions Integration

Benefits

> Save agent time on every call
> Boost customer service with improved handling speed.
> Energize agents through reduction of tedious tasks.
> Enhance reporting of ticket sources
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Features

CT Eazipopper is the integration between Salesforce and Avaya by CT solutions. This is an "out-of-the-box" offering that integrates Salesforce with Avaya Aura Contact Center. This means that there is no special integration work or customization that needs to be done, for it to work at your site. EaziPopper means that incoming calls to your Avaya Aura Contact Center will trigger a pop of the calling customer's profile in Salesforce.
EaziPopper for Salesforce
ADVANCED FEATURES
> Uses the latest Open CTI from Salesforce
> Salesforce console compatible
> Avaya Aura Contact Center and Avaya Aura Contact Center Select (IP Office) compatible
> No desktop software or browser plugin to install

Born out of partnership

CT Solutions

Developers of integrations for Contact Centers for 20 years. Click here for more from CT Solutions

Schedule a Demo

Ask your SaleForce representative or contact us to see for yourself how EaziPopper works and chat with our experts. Schedule demo

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Contact Us

United States Office


765 Scenic Road
Laconia, NH 03246
USA

+1 (603) 769-3041 | Email us

European R&D Lab


Connolly Street Business Centre
Nenagh, Co. Tipperary
Ireland

+353 1 6106837 | Email us

Salesforce Partners

Many Salesforce Partners provide EaziPopper.
To locate your nearest Partner or to join our Partner Program, click below.